Do you make custom designed jewelry?
Yes, we do. We use materials of the highest quality. We have been working with our clients to design and craft unique customized pieces for almost 30 years.
How can I go about ordering a set of grills or gold teeth?
Ready for some fronts? In the NYC You can visit our dedicated page to learn more about having custom-made grills:
What size should I get?
To get an idea of how the jewelry may fit, you may check out these sizing guides for varying types of jewelry:
Bracelets - Sizing Guide for Wristwear (& Anklets too!)
Necklaces - Selecting the best fit for your neck
Pendants - Selecting an appropriately sized piece for your necklace
Rings - Choosing the right ring size
Do you accept credit cards?
Yes, we accept credit cards including Visa, MasterCard, American Express and Discover.
Do you offer layaway plans?
Yes, we do. Our layaway plans range from weekly to monthly payments. If you need customized payment periods, please contact us.
What other payment options do you have?
We accept a variety of alternative payment methods such as PayPal Checkout, which will allow you to pay your orders in our online store and in our physical store. Additionally, we accept NFC (Near Field Communication) mobile payments such as Apple Pay, Android Play and Samsung Play. We also offer our customers the option to pay with multiple cards or a combination of payment methods for in-store purchases.
When will my order arrive?
As a company proudly founded & based in New York, we know that our clients aren't always able to devote much time from their packed schedules to shop at our store. At the same time, we know that they would love the convenience of doing so wherever they are, and with the utmost expedience. That is why we strive to provide order processing as fast as humanly possible— in most cases, orders that contain ready to wear items in stock will ship out on the same business day. For those with dire qualms about those last-minute gifts, we offer same-day delivery in the Greater New York City area (through our on-demand delivery partners UberRUSH and Postmates.)
For a more detailed rundown on deliveries, you may view our shipping policy here.
How should I care for my jewelry?
All fine jewelry purchases from Popular come with a lifetime of complementary professional jewelry cleaning. We recommend being as reasonably gentle on your jewelry as possible. In most cases, using warm water and a mild soap will be enough to clean your jewelry.
Click here for a more in-depth guide about fine jewelry maintenance.
Do you repair jewelry?
Yes, we do. We offer the repair services to gold and silver jewelry pieces. You just need to bring your damaged piece to our store and we will do our best to fix it as soon as possible.
Do you repair watches?
Yes, we do. Bring your watch to our store and we will do our best to fix it as soon as possible.